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Commonly Asked Questions


1. Why is this notice being provided?

Answer:

A Court authorized this notice because you have a right to know about a settlement of this class action lawsuit and about all of your options before the Court decides whether to give “final approval” to the settlement. If the settlement is ultimately approved, payments, game and online service benefits, and/or reimbursements will be given to everyone who submitted a valid claim for that benefit. This notice explains the lawsuit, the settlement, your legal rights, what benefits are available, who may be eligible for those benefits, and how to get them.

Judge Anthony J. Battaglia of the United States District Court for the Southern District of California is overseeing this consolidated class action. The case is known as In re: Sony Gaming Networks and Customer Data Security Breach Litigation, Civil Action No. 11-MD-2258.

The people who sued are called the “Plaintiffs,” and the Sony Entities they sued are called the “Defendants.”

2. What is this lawsuit about?

Answer:

The lawsuit relates to the computer network systems used to provide the Sony PlayStation Network (“PSN”), the Qriocity service, and the SOE services (“the Network Platforms”). These Network Platforms were attacked by criminal intruders in April 2011. Plaintiffs claim that Defendants did not adequately protect the Network Platforms and, as a result, unauthorized people were able to access certain accountholder information. According to Plaintiffs, Defendants’ inadequate security measures allowed unauthorized people to access and steal this information to commit fraud and identity theft. Plaintiffs also claim that the accountholders were legally injured by the unavailability of the PSN, the Qriocity service, and the SOE services, while they were temporarily offline after the Intrusions.

Defendants deny all of Plaintiffs’ claims and say that they did nothing wrong. Specifically, Defendants disagree with the allegations and say that they have many defenses, and that Plaintiffs are not entitled to any money or benefits from this litigation.

3. Why is this a class action?

Answer:

In a class action, one or more people called “Representative Plaintiffs” (in this case, Scott Lieberman, Kyle Johnson, Arthur Howe, Adam Schucher, Rebecca Mitchell, Christopher Wilson, James Wright, Robert Bova, Christian Kalled, Christopher Munsterman, and Timothy Whyland) sue on behalf of people who have similar claims. All of these people are a “Settlement Class” or “Settlement Class Members.” One court resolves the issues for all class members, except for those who timely exclude themselves from the class.

4. Why is there a settlement?

Answer:

The Court did not decide the litigation in favor of Plaintiffs or Defendants. Instead, both sides agreed to settle this case to avoid the cost and risk of a trial. The final settlement does not mean that any law was violated or that Defendants did anything wrong. Defendants deny all legal claims in this case. The Representative Plaintiffs and their lawyers think the settlement is best for all Settlement Class Members.

5. How do I know if I am part of the settlement?

Answer:

UPDATE:

The Claim submission deadline of September 4, 2015 has passed.  No additional Claims are being accepted.


The Court decided that the Settlement Class includes anyone residing in the United States (including its territories) who had a PSN account or sub-account, a Qriocity account, or an SOE account at any time before May 15, 2011.

6. Are there exceptions to being included?

Answer:

The Sony Entities and their officers and directors are not included in the Settlement Class.

7. What if I am not sure whether I am included in the settlement?

Answer:

UPDATE:

The Claim submission deadline of September 4, 2015 has passed.  No additional Claims are being accepted.


If you are not sure whether you are in the Settlement Class or have any other questions about the settlement, call the toll free number of the Claims Administrator, who will be administering the settlement, at 1-877-552-1284. You also may write to the Claims Administrator at PSN-SOE Settlement, PO Box 1947, Faribault, MN 55021-6090 or to Class Counsel, attention “PSN-SOE Settlement” at Barnow and Associates, P.C., One North LaSalle Street, Suite 4600, Chicago, IL 60602.

8. What does the settlement provide?

Answer:

UPDATE:

The Claim submission deadline of September 4, 2015 has passed.  No additional Claims are being accepted.

The settlement provided for cash payments, game and online service benefits, and reimbursements. The type of payments and benefits you could get depended in part on what type of account(s) you had. The chart below summarizes the game and online service benefits that were available. See Questions 9 - 11 for more information.

To have been eligible for benefits, your account must have been opened before May 15, 2011. There were no benefits for accountholders whose accounts were opened on or after May 15, 2011.

Network Platform / Type of Account

Active/Inactive

Benefit Options

Limitations/Documentation

PlayStation Network (PSN)

Inactive (no sign-ins from May 15, 2011 through June 13, 2014)

· Payment equal to paid virtual currency in your account wallet (if balance is $2 or more) or

· Resume use of your account and choose from benefits for active accountholders

Not available for PSN accountholders whose only PSN account is a sub-account. When you submit a claim, your wallet will be: 1) checked for the minimum paid balance for eligibility and 2) if approved, your balance extinguished and account closed (along with all linked accounts).

PlayStation Network (PSN)

Active

Free game for PS3 or PSP, 3 free PS3 themes, or free 3-month subscription period for PlayStation Plus

Number and category of benefits depends on whether you participated in PSN “Welcome Back” program. Once valid claims exceed $10 million, class members will still be eligible for one free month of PlayStation Plus.

Similar themes or PlayStation Plus benefits also available (up to $1 million in valid claims) if you paid Netflix or Hulu Plus for media services that you could not access through the PSN from April 20, 2011 through May 14, 2011. Documentation required.

Qriocity

Account before April 2011 service outage

$9.99 cash payment

Not available to Qriocity accountholders who also had a PSN account.

Sony Online Entertainment (SOE)

Inactive (no sign-ins from May 15, 2011 through June 13, 2014)

· Payment equal to paid virtual currency in your account wallet (if eligible balance is $2 or more) or

· Resume use of your account and choose the active SOE accountholder benefit

When you submit a claim, your wallet will be: 1) checked for the minimum paid balance for eligibility and 2) if approved, your balance extinguished and account closed.

Sony Online Entertainment (SOE)

Active

$4.50 deposit of “Station Cash” (450 Station Cash units) usable for all digital products and services for which Station Cash may be used

Deposit amounts will be reduced proportionally if valid claims exceed $4 million.

Settlement Class Members may also be eligible for reimbursement of identity-theft-related charges (see Question 14). The Defendants have also agreed to pay attorneys’ fees and the costs associated with administering the settlement.

9. What benefits are available for PlayStation Network Accountholders?

Answer:

UPDATE:

The Claim submission deadline of September 4, 2015 has passed.  No additional Claims are being accepted.

The benefits that were available differed depending on whether your account was active or inactive.

Inactive PlayStation Network Accountholders:

If you signed in to any of your PSN accounts (including any linked accounts) any time from January 1, 2011 through May 14, 2011, but after that (through June 13, 2014) you did not sign in to any of them (and did not open any new accounts) because of the Intrusions, you could have submitted a claim to get a payment equal to any paid virtual currency in your account wallet if that balance was at least $2. This benefit was not available to PSN accountholders whose only PSN account was a sub-account, since sub-accounts do not have a wallet separate from the corresponding master account.

If you submitted a claim for this benefit, your existing PSN accounts (including any linked accounts) will be locked so that any wallet balances can be calculated. If your claim is approved, your wallet balance will be extinguished and your existing accounts (including any linked accounts) will be closed. If you did not submit a claim or your claim is invalid, the credit balance in your individual account wallet will be available to you for future use.

Even if you were eligible for this benefit, you were not required to select it. Instead, you could have chosen to resume use of any of your PSN accounts and submit a claim for an active PSN accountholder benefit.
 
Active PlayStation Network Accountholders:

If you participated in the PSN “Welcome Back” program that followed the restoration of PSN service on May 15, 2011, you were ibkt eligible to submit a claim for one of these three benefits:
• One free game for your PS3 or PSP (see the Claim Form for the games you can select), or
• Three free PS3 themes (see the Claim Form for the themes you can select), or
• One free subscription to PlayStation Plus online services for 3 months (this option is available only if you are not already a PlayStation Plus subscriber).

If you did not participate in the PSN “Welcome Back” program following the restoration of PSN service on May 15, 2011, you could have submitted a claim for two of the above benefit options.

Up to $10 million ($4 million for “Welcome Back” Participants, and $6 million for “Welcome Back” Non-Participants) in these benefits will be available (calculated at $9 per valid claim for one benefit or $18 for valid claims for two benefits) until the total available amounts have been reached. If your claim was received after the $10 million cap has been reached, you can get a free subscription to PlayStation Plus online services for one month instead (whether or not you are already a PlayStation Plus subscriber).
 
In addition, if you paid other companies for certain media services (specifically, Netflix or Hulu Plus) that you could not access through the PSN while the PSN was temporarily offline from April 20, 2011 through May 14, 2011 (the “PSN Offline Period”), you could have submitted a claim to get:

• Three free PS3 themes (see the Claim Form for the themes you may select), or
• A free subscription to PlayStation Plus online services for 3 months (this option is available only if you are not already a PlayStation Plus subscriber).
 
You must have provided documentation in the form of credit card or other payment receipts or statements that you paid Netflix or Hulu Plus for media services during the PSN Offline Period that you could have accessed through the PSN but for the outage. You were not eligible for this benefit if you received a credit or reimbursement offsetting your payment, and you must also certify that you did not access those media services during the PSN Offline Period through some other means, such as by streaming media through internet-connected computers or ordering it on disc through the mail. Up to $1 million in benefits for such claims will be available (calculated at $9 per valid claim).

10. What benefits are available for Qriocity Accountholders?

Answer:

UPDATE:

The Claim submission deadline of September 4, 2015 has passed.  No additional Claims are being accepted.


If you were not a PSN accountholder but you had a Qriocity account at the time of the April 2011 service outage, you could have submitted a claim to get a $9.99 cash payment.  Note: The Music Unlimited service was discontinued on March 29, 2015 and replaced by a different streaming service offered by Sony, PlayStation Music.  Because the Music Unlimited service is no longer available, Class Members that submitted a valid claim for the Qriocity User Benefit will receive a $9.99 cash payment, which is the retail value of the previously-offered one month of free service to Music Unlimited.

11. What benefits are available for Sony Online Entertainment Accountholders?

Answer:

UPDATE:

The Claim submission deadline of September 4, 2015 has passed.  No additional Claims are being accepted.

Your benefit options depended on whether your account was active or inactive.

Inactive Sony Online Entertainment Accountholders:

If you signed in to any of your SOE accounts at any time from January 1, 2011 through May 14, 2011, but after that (through June 13, 2014) you did not have any sign-ins in any of them (and did not open any new accounts) because of the Intrusions, you could have submitted a claim to get a payment equal to any balance of paid virtual currency in your account wallet, if that balance was at least $2 (200 Station Cash units). The eligible balance does not include unpurchased or promotional Station Cash. If you did not submit a claim or your claim is invalid, the credit balance in your individual account wallet will be available to you for future use. Please note that, as of January 30, 2015, Sony Online Entertainment has had a change of ownership and now operates under a new name, Daybreak Game Company LLC.  This change does not affect the benefits afforded by the settlement.

If you submitted a claim for this benefit, your existing accounts will be locked so that any wallet balances can be calculated. If your claim is approved, your wallet balance will be extinguished and your existing accounts will be closed.

Even if you were eligible for this benefit, you were not required to select it. Instead, you could have chosen to resume use of any of your accounts, and submitted a claim for an active SOE accountholder benefit.

Active Sony Online Entertainment Accountholders:

You could have submitted a claim to get a $4.50 deposit of “Station Cash” (450 Station Cash units) into your account, usable for all digital products and services for which Station Cash may be used. Please note that, as of January 30, 2015, Sony Online Entertainment has had a change of ownership and now operates under a new name, Daybreak Game Company LLC.  This change does not affect the benefits afforded by the settlement, which remain redeemable on the Daybreak gaming platform. Deposits will be reduced proportionally if the total of valid claims for deposits exceeds $4 million so that all valid claims receive a deposit.

12. Can I still get SOE accountholder benefits now that SOE is Daybreak Game Company LLC?

Answer:

UPDATE:

The Claim submission deadline of September 4, 2015 has passed.  No additional Claims are being accepted.

Yes.  As of January 30, 2015, SOE underwent a change of ownership and now operates under the new name Daybreak Game Company LLC.  This change does not affect the benefits afforded by the settlement.

If you were a SOE Accountholder on or before May 14, 2011, you were still eligible to receive benefits under the settlement as a SOE Accountholder at the time of the Intrusion.  If you elected to receive inactive accountholder benefits, and you meet the eligibility requirements, then you can get a payment equal to any balance of paid virtual currency in your account wallet, if that balance was at least $2 or at least 200 Station Cash units. 

If you elected to receive an active accountholder benefit, and you meet the eligibility requirements, then you can get a $4.50 deposit of Station Cash into what is now your account with Daybreak.  You can use that Station Cash to purchase digital products and services for which Station Cash may be used on the Daybreak platform.

13. I already submitted a claim for Station Cash.  Will I still receive my Station Cash now that SOE is Daybreak Game Company LLC?

Answer:

Yes.  As of January 30, 2015, SOE underwent a change of ownership and now operates under the new name Daybreak Game Company LLC.  This change does not affect the benefits to be distributed under the settlement.

If you filed a claim for inactive accountholder benefits, and you meet the eligibility requirements, then you will get a payment equal to any balance of paid virtual currency in your account wallet, if that balance is at least $2 or at least 200 Station Cash units. 

If you filed a claim for the active accountholder benefit, and you meet the eligibility requirements, you will receive your Station Cash deposit of $4.50 into what is now your Daybreak account.  You can use that Station Cash to purchase digital products and services for which Station Cash may be used on the Daybreak platform.

14. What reimbursement can I get?

Answer:

UPDATE:

The Claim submission deadline of September 4, 2015 has passed.  No additional Claims are being accepted.

If you had out-of-pocket charges due to actual identity theft and have documentation proving that the theft was directly caused by the Intrusion(s), you could have submitted a claim for reimbursement up to $2,500. Up to $1 million in reimbursements will be available. If the total amount of all valid claims is more than $1 million, reimbursements will be reduced proportionally.

“Actual identity theft” means someone assuming your identity and taking out a line of credit, establishing a new financial account, or otherwise obtaining money and other things of value fraudulently in your name. Unauthorized charges on a payment card must be on a new payment card (not the one associated with your PSN account, Qriocity account, or SOE account) obtained fraudulently in your name.

The Claims Administrator will determine, on a “more likely than not” basis, whether your documentation supports your claim, including whether you had actual identity theft caused by the Intrusion(s). For a claim to be valid, your documentation must show that the charges actually resulted from someone else’s unauthorized use of information about you that was obtained from the Intrusions in this case and not from any other source.

15. How can I get benefits?

Answer:

UPDATE:

The Claim submission deadline of September 4, 2015 has passed.  No additional Claims are being accepted.

To receive benefits, you must have completed and submitted a Claim Form for the benefit with any required documentation by the Claim deadline of September 4, 2015. There is was an option to file a claim online or by mail. There were different Claim Forms for PSN accountholders, Qriocity accountholders, SOE accountholders, and claimants eligible for reimbursement for identity-theft-related charges.

Please note that benefits were available on a per person basis by Network Platform, not on a per account basis.

For example: Even if you had multiple PSN accounts, you were eligible for only one set of PSN account benefits.  Similarly, if you had multiple Qriocity accounts, you were eligible for only one set of Qriocity account benefits, and if you had multiple SOE accounts, you were eligible for only one set of SOE account benefits. However, if you had both a PSN account and an SOE account, you may have been eligible for both sets of benefits.

16. When will I get my benefits?

Answer:

Eligible Settlement Class Members who sent in a timely and valid Claim Form by the deadline of September 4, 2015 for any wallet balance payment, game and online service benefits, will be sent their benefit on or before March 2, 2016.  Eligible Settlement Class members who submitted a timely and valid Claim and supporting documentation for an identity-theft-reimbursement payment under the settlement will be sent the benefit after March 2, 2016.

PSN game, theme, and online service benefits will be distributed by sending voucher codes by email or by mail. The SOE “Station Cash” benefit will be credited to your Daybreak account. Wallet balance payments and identity-theft-reimbursement payments will be mailed. Please note that reimbursements will be sent only when the reimbursement amounts are final under the terms of the settlement. Please be patient.

17. What am I giving up as part of the settlement?

Answer:

The Settlement is now final.  Settlement Class Members have "released" Defendants and all related people and entities from all of the claims described and identified in the Settlement Agreement. This means you are no longer able to sue any of the Sony Entities or their affiliates regarding any of the claims described in the Settlement Agreement.

The Settlement Agreement is available on this website here [Settlement Agreement]. The Settlement Agreement provides more detail about the specific claims you are releasing with descriptions in accurate legal terminology, so read it carefully. You can talk to the law firms representing the Settlement Class listed in Question 21 for free or you can, at your own expense, talk to your own lawyer if you have any questions about the released claims or what they mean.

18. If I exclude myself, can I get anything from this settlement?

Answer:

No. If you excluded yourself by the April 10, 2015 deadline, you may not apply for any benefits under the settlement and you cannot object to the proposed settlement. If you timely and properly ask to be excluded, however, you may sue Defendants relating to these claims in the future. You will not be bound by anything that happens in this lawsuit.

19. If I do not exclude myself, can I sue later?

Answer:

Unless you excluded yourself by the April 10, 2015 deadline, you gave up the right to sue Defendants for all of the claims that the  settlement resolves. You must have excluded yourself from this Settlement Class to pursue your own lawsuit or be part of any different lawsuit relating to these claims.

20. How do I get out of the settlement?

Answer:

UPDATE:  The exclusion deadline of April 10, 2015 has now passed.  Written requests to exclude yourself from the proposed settlement must have been postmarked no later than April 10, 2015.

To have excluded yourself from the proposed settlement, you must have sent a letter (or other written document) by mail saying that you wanted to be excluded from In re: Sony Gaming Networks and Customer Data Security Breach Litigation. You must have included the case number (No. 11-MD-2258), your full name, address, signature (or signature of a parent, legal guardian, or other legal representative for those under 18 or where otherwise appropriate), and date. You must mail your request for exclusion postmarked by April 10, 2015 to:
 
PSN-SOE Settlement
PO Box 1947
Faribault, MN 55021-6090

You cannot ask to be excluded on the phone, by email, or at the website.

21. Do I have a lawyer in the case?

Answer:

Yes. The Court appointed a group of lawyers to represent you and the other Settlement Class Members as “Co-Lead Settlement Class Counsel.” They are (in alphabetical order): Ben Barnow, Barnow and Associates, P.C. of Chicago, Illinois; Gayle M. Blatt, Casey Gerry Schenk Francavilla Blatt & Penfield, LLP of San Diego, California; Timothy G. Blood, Blood Hurst & O’Reardon, LLP of San Diego, California; Paul J. Geller, Robbins Geller Rudman & Dowd LLP of Boca Raton, Florida; Adam J. Levitt, Grant & Eisenhofer, P.A. of Chicago, Illinois; David A. McKay, Law Offices of David A. McKay LLC of Alpharetta, Georgia; and Brian R. Strange, Strange & Carpenter of Los Angeles, California. You will not be charged for these lawyers. If you want to be represented by your own lawyer in this case, you may hire one at your own expense.

22. How will the lawyers be paid?

Answer:

Defendants have agreed to pay Plaintiffs’ attorneys’ fees, costs, and expenses up to the combined amount of $2,750,000, which will be distributed by Co-Lead Settlement Class Counsel. The Court entered an Order on May 6, 2015, awarding those fees, costs, and expenses in that amount.  The payment of attorneys’ fees, and reimbursement of costs and expenses, awarded by the Court, will not reduce the other benefits provided by this settlement to Settlement Class Members.

23. How do I tell the Court if I do not like the settlement?

Answer:

UPDATE:  The objection deadline of April 10, 2015 has now passed.  Written objections (as described below) must have been postmarked no later than April 10, 2015.

If you disagreed with any aspect of the proposed settlement, you may have expressed your views to the Court through a written statement called an “objection.” The Court considered objections postmarked no later than April 10, 2015.  You must have objected to the proposed settlement in writing. In your objection, you must have included the following:

1. The name and title of the lawsuit, In re: Sony Gaming Networks and Customer Data Security Breach Litigation, Civil Action No. 11-MD-2258;
2. Your full name, address, telephone number, e-mail address, and signature (or signature of a parent, legal guardian, or other legal representative for those under 18 or where otherwise appropriate);
3. A statement that you are a Settlement Class Member, and include proof that you are a member of the Settlement Class;
4. The reasons why you object to the proposed settlement (and any documentation supporting your objection);
5. A statement of whether you intend to appear at the Fairness Hearing;
6. The name and contact information of any counsel that you have retained to represent you for the objection; and
7. Documentation of any identity-theft-related charges you claim to have suffered as a result of the Intrusion(s) (if you are objecting to any portion of the settlement dealing with reimbursement of identity-theft-related charges for which you believe you have an existing claim).
 
Also, for your objection to have been effective, you should have identified (by case name, court, and docket number) all other cases in which you (directly or through counsel) or your counsel (on behalf of any person or entity) have filed an objection to any other proposed class action settlement, or whether you have been a named plaintiff in any class action or your counsel has served as lead plaintiff class counsel.

Copies of any objection should have been sent to the Court, Settlement Class Counsel, and Defendants’ Counsel listed below, postmarked no later than April 10, 2015.

                 

Court

Settlement Class Counsel

Defendants’ Counsel

Clerk of the Court

United States District Court for the Southern District of California

333 West Broadway

Suite 420

San Diego, CA 92101

Ben Barnow, Esq.

Barnow and Associates, P.C.

One North LaSalle Street

Suite 4600

Chicago, IL 60602

or

Paul Geller, Esq.

Robbins Geller Rudman & Dowd LLP

120 E. Palmetto Park Road

Suite 500

Boca Raton, FL 33432

Harvey J. Wolkoff, Esq.

Ropes & Gray LLP

Prudential Tower

800 Boylston Street

Boston, MA 02199

24. What is the difference between objecting and asking to be excluded?

Answer:

Objecting and asking to be excluded are not the same thing. Objecting is simply telling the Court that you do not like something about the settlement. Asking to be excluded is telling the Court that you do not want to be part of the Settlement Class. If you exclude yourself, you cannot object to the settlement because the case no longer affects you, and you will not be eligible to apply for any benefits under the settlement.

25. When and where will the Court decide whether to approve the settlement?

Answer:

UPDATE: The Final Fairness Hearing was held on May 4, 2015, at 3:00 p.m. in Courtroom 3B before Judge Anthony J. Battaglia.  Judge Battaglia granted final approval to the settlement at the May 4, 2015, final fairness hearing and also granted Co-Lead Settlement Class Counsel’s request for an award of attorneys’ fees, costs, and expenses in the combined amount requested of $2,750,000.

26. Do I have to come to the hearing?

Answer:

UPDATE:

The Final Fairness Hearing was held on May 4, 2015, at 3:00 p.m. in Courtroom 3B before Judge Anthony J. Battaglia. Judge Battaglia granted final approval to the settlement at the May 4, 2015, final fairness hearing and also granted Co-Lead Settlement Class Counsel’s request for an award of attorneys’ fees, costs, and expenses in the combined amount requested of $2,750,000.

You did not have to come to the hearing. Co-Lead Settlement Class Counsel answered any questions the Court had. However, you were welcome to attend the hearing at your own expense. If you sent in a written objection, you did not have to come to the Fairness Hearing to talk about it. As long as you mailed your written objection on time, the Court  considered it. You may have also pay your own lawyer to attend the Fairness Hearing, but it was not necessary to have a lawyer attend on your behalf.

27. May I speak at the hearing?

Answer:

UPDATE:

The Final Fairness Hearing was held on May 4, 2015, at 3:00 p.m. in Courtroom 3B before Judge Anthony J. Battaglia. Judge Battaglia granted final approval to the settlement at the May 4, 2015, final fairness hearing and also granted Co-Lead Settlement Class Counsel’s request for an award of attorneys’ fees, costs, and expenses in the combined amount requested of $2,750,000.

To speak at the Fairness Hearing, you must have sent a letter or other written document saying that the letter or document is your “Notice of Intent to Appear” in In re: Sony Gaming Networks and Customer Data Security Breach Litigation, Civil Action No. 11-MD-2258. You must have included your name, address, telephone number, and signature. You also must have included information about what you intended to say at the hearing. If you intended to have counsel appear and represent you at the hearing, you should have indicated that and provided the full name and contact information for that counsel. You should have also listed anyone you or your counsel would have called to testify in support of your objection at the hearing. Copies of your “Notice of Intent to Appear” should have been sent to the Court, Co-Lead Settlement Class Counsel, and Defendants’ Counsel as listed in Question 23 above. It must have been postmarked no later than April 10, 2015. The Court would have decided if you would have been allowed to speak at the Fairness Hearing.

28. What happens if I do nothing?

Answer:

You have the right to do nothing. If you do nothing, you will not get any benefits under this settlement because the benefits must have been requested by making a claim as described above. In addition, unless you excluded yourself, you will not be able to start a lawsuit, continue with a lawsuit, or be part of any other lawsuit, including any other class action lawsuit, against Defendants about the legal issues in this case.

29. How do I get more information about the settlement?

Answer:

This notice summarizes the settlement. More details are in the Settlement Agreement. You can get a copy of the Settlement Agreement on this website by clicking here [Settlement Agreement]. You also may write with questions to:

PSN-SOE Settlement
PO Box 1947
Faribault, MN 55021-6090

Disclaimer

This site is not operated by Sony Network Entertainment International LLC (“SNE”), Sony Computer Entertainment America LLC (“SCEA”), or Daybreak Game Company LLC (formerly known as Sony Online Entertainment LLC (“SOE”)).

This Settlement is supervised by the Court and is administered by a claims administration firm that handles all aspects of claims processing.

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