The Claim submission deadline of September 4, 2015 has passed. No additional Claims are being accepted.
The benefits that were available differed depending on whether your account was active or inactive.
Inactive PlayStation Network Accountholders:
If you signed in to any of your PSN accounts (including any linked accounts) any time from January 1, 2011 through May 14, 2011, but after that (through June 13, 2014) you did not sign in to any of them (and did not open any new accounts) because of the Intrusions, you could have submitted a claim to get a payment equal to any paid virtual currency in your account wallet if that balance was at least $2. This benefit was not available to PSN accountholders whose only PSN account was a sub-account, since sub-accounts do not have a wallet separate from the corresponding master account.
If you submitted a claim for this benefit, your existing PSN accounts (including any linked accounts) will be locked so that any wallet balances can be calculated. If your claim is approved, your wallet balance will be extinguished and your existing accounts (including any linked accounts) will be closed. If you did not submit a claim or your claim is invalid, the credit balance in your individual account wallet will be available to you for future use.
Even if you were eligible for this benefit, you were not required to select it. Instead, you could have chosen to resume use of any of your PSN accounts and submit a claim for an active PSN accountholder benefit.
Active PlayStation Network Accountholders:
If you participated in the PSN “Welcome Back” program that followed the restoration of PSN service on May 15, 2011, you were ibkt eligible to submit a claim for one of these three benefits:
• One free game for your PS3 or PSP (see the Claim Form for the games you can select), or
• Three free PS3 themes (see the Claim Form for the themes you can select), or
• One free subscription to PlayStation Plus online services for 3 months (this option is available only if you are not already a PlayStation Plus subscriber).
If you did not participate in the PSN “Welcome Back” program following the restoration of PSN service on May 15, 2011, you could have submitted a claim for two of the above benefit options.
Up to $10 million ($4 million for “Welcome Back” Participants, and $6 million for “Welcome Back” Non-Participants) in these benefits will be available (calculated at $9 per valid claim for one benefit or $18 for valid claims for two benefits) until the total available amounts have been reached. If your claim was received after the $10 million cap has been reached, you can get a free subscription to PlayStation Plus online services for one month instead (whether or not you are already a PlayStation Plus subscriber).
In addition, if you paid other companies for certain media services (specifically, Netflix or Hulu Plus) that you could not access through the PSN while the PSN was temporarily offline from April 20, 2011 through May 14, 2011 (the “PSN Offline Period”), you could have submitted a claim to get:
• Three free PS3 themes (see the Claim Form for the themes you may select), or
• A free subscription to PlayStation Plus online services for 3 months (this option is available only if you are not already a PlayStation Plus subscriber).
You must have provided documentation in the form of credit card or other payment receipts or statements that you paid Netflix or Hulu Plus for media services during the PSN Offline Period that you could have accessed through the PSN but for the outage. You were not eligible for this benefit if you received a credit or reimbursement offsetting your payment, and you must also certify that you did not access those media services during the PSN Offline Period through some other means, such as by streaming media through internet-connected computers or ordering it on disc through the mail. Up to $1 million in benefits for such claims will be available (calculated at $9 per valid claim).